A newly achieved ‘Good’ rating from the Care Quality Commission (CQC) has given staff and residents at Lincroft Meadow Care Home cause to celebrate.
The inspection took place at the end of last year with the health and social care regulator spending time at the Kidlington home, observing staff in their roles and speaking to residents, staff and family members to gain an insight into their thoughts and experiences.
Judged as ‘good’ in every category of the report, the Care Quality Commission stated that residents were supported with kindness and compassion by staff who ‘went the extra mile’. The report also noted that residents were treated with dignity and respect and encouraged to live their lives as they chose and that there was a clear vision to deliver high quality care. Further comments from the regulator’s report mentioned the home’s ‘positive culture that was person-centred, open, inclusive and empowering’ and that the caring ethos promoted by the home put residents at the ‘forefront of everything they did.’
Elaine Ratcliffe, Lincroft Meadow’s home manager, has been in charge since the home opened in 2017 and knows just how committed her team are to creating the positive and caring environment as described in the report. Elaine said, ‘I’m ecstatic with the outcome of the report and I’m proud to work with such a highly capable team. We are extremely passionate about providing high quality care and support for our residents and their families so being able to read such positive feedback from the CQC was wonderful.’
Lincroft Meadow Care Home provides 24 hour specialist care for a wide range of needs, including residential, nursing and dementia care.