Dementia Care and Support

The incidence of Alzheimer’s and other forms of dementia are increasing, which is why every Porthaven home has a dedicated floor or floors, providing 24 hour specialist care for our residents who are living with dementia.

Our care staff understand the different types of dementia well. Whether experiencing memory loss, falls, communication difficulties, behavioural changes or other symptoms, we gently accompany our residents on their journey whilst being encouraging, supporting and reassuring at all times.

Residents are looked after in safe, caring environments where all our staff are specifically trained to be able to manage the changing needs of our residents, with training including the need to be patient, tolerant, and kind, as well as observant and encouraging at all times. Our staff are taught to always see the individual and manage the illness, and not the reverse.

Our homes have numerous features endorsed by the leading research centres in the UK to help deal with the progressive nature of dementia including safe and secure gardens to enjoy fresh air and outdoor activity, but the overriding ethos of Porthaven is to maintain warm, homely and non-institutional environments. Every resident living with dementia is able to relax in his or her own spacious private bedroom and en suite wetroom, or participate in as many of the social activities a Porthaven home has to offer, as each resident chooses.

It’s not just the surroundings which make a huge difference to caring for people living with dementia. Our chefs are trained to produce fresh, home cooked, nutritious meals which encourage our residents to eat and participate in the very social activity of enjoying food and our activities and wellbeing coordinators and care staff are all trained to provide stimulating individual and group activities. When excellent care combines with good nutrition, physical and mental stimulation, well-being and contentment are promoted, and that is what we wish to achieve for each and every Porthaven resident.

If you would like to find out more about your nearest Porthaven home, and whether we can help care for you, or your loved one, please call any of our homes and arrange for a visit at your convenience. Click here for a list of contact numbers or to send us a message.


Book a visit with your nearest care home


  • Fully trained, committed and caring specialist care staff
  • High staff to resident ratios
  • Care provided 24 hours a day
  • Personalised care plan and medication management
  • Regular communication with families
  • 24 hour access for visitors
  • Comfortable private rooms with fully accessible en suite wetrooms
  • Spacious, safe, thoughtfully-designed buildings
  • Excellent menus featuring well-sourced seasonal produce
  • Wide selection of events, activities, trips and entertainment
  • Safe outdoor activity areas


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An Interview with Sean Kime: Care Home Design & More

It must have been a proud moment when newly opened Falkland Grange recently won the Best Specialist Dementia Design category at the prestigious Pinders Healthcare Design Awards. Did it come as a surprise? Yes, although I’m not sure it should have been a surprise, as an enormous amount of work, research, thought and care goes […]

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Best Specialist Dementia Design at Pinders Healthcare Design Awards!

Porthaven’s newly-opened Home, Falkland Grange, has recently received its first impressive plaudit after winning the ‘Best Specialist Dementia Design’ award at the Pinders Healthcare Design Awards. We are thrilled with the judgement, not only for what it represents in terms of recognising the quality of environment we provide for our Residents and the effort that […]

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